- Southwest Auto Service
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I had a great experience with SW Auto. My key was stuck in the ignition and draining the battery. Took it to Kal Tire, they told be it would be a two hour job, they had my car for five days. Released my car to me, but it wasn't fixed properly, key kept getting stuck in the ignition. After several trips back to the shop, they told me they can't fix it and I should either bring it to the dealer for a new steering column or buy another car, because it was going to cost more to fix it and wasn't worth it. Immediately called SW auto, dropped it off the same day. Next day received a call that my car was fixed and I could pick it up. It took them 45 mins to diagnose it and fix it for $140.00. These guys are very good at what they do and I will recommend them to everyone. They definitely deserve the five star rating. |
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I was very impressed with how quickly they got my vehicle in and out of the shop despite being so busy. I also really appreciated the honest and friendly people that were there to help me out. |
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Despite being very booked up, Southwest Auto Service got me in last minute for an out of province safety inspection. They also helped me put my Alberta plate on when I had difficulty with the broken screws on the back plate. Excellent friendly service. |
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I have been taking my vehicles to SW Auto Service since Kevin bought the shop about 9 years ago and have been totally happy with the service I have received throughout that time! Any questions have been discussed and resolved fully. Excellent staff & service! Gary Cook |
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Very satisfied with the brake job! Good work! Recommendations for future work are appropriate and be back to have those items looked after. |
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Fast and friendly service. Cost was comparable to my dealership and my problem was solved. Yes, I would go again. |
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always courteous and friendly good work done in a timely manner |
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Always Satisfied! |
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Appreciated the quick response to handling a nail-in-the -tire flat! |
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Kevin and his mechanics are top notch. If you're looking for an honest but great mechanic who won't gouge you then Kevin and the Southwest Auto team is your answer. I'm a middle aged woman who knows Nada about cars! A few years back, I had what I thought was a transmission failure. After consulting with 4 mechanics around the city (including the dealership whom I bought my car from!)I was very frustrated by what they were saying, mainly because I felt that they were taking advantage of woman and trying to trick me into getting a new transmission, at $5000! I then came across Kevin (because of online reviews!) who then told me it wasn't my transmission at all that needed to be replaced but simply a computer chip that had to be replaced. Due to his honesty, he saved me $4000 from those other vultures! I've been taking my car to Kevin ever since. I've had a few more smaller issues with my vehicle since it is a 2002, but Kevin has always straightforward with me. He will also let me know about looming issues so I can save up for the day that the repair definitely needs to be done. Thanks Kevin and the Southwest Auto Team! You're all Great! So glad I found you! Sending all my friends (male and female) to you! |
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This is a service centre that strives to give the best service to keep your vehicle in top, safe, reliable condition, in order to extend the life of your vehicle and keep our roads safe. This is definitely a shop you can trust for an honest opinion. Thanks Kevin & staff. Regards, Neil. |
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Thanks again, Kevin and staff! This is my second time bringing my vehicle to you and I won't go anywhere else! You are friendly, efficient, you stay within the estimated amount for work, you do great work and your honesty is what keeps me coming back! You are definitely one of the good guys, Kevin! Thank you! |
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Really happy with these guys. I had an incredibly expensive fix to make, and they were really helpful and honest with problem solving and what had to be done now and what we could wait on. I very much appreciated that. |
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We had two vehicles in the Southwest Auto Service shop for out of province inspections. The staff did a great job. One vehicle needed some work and the quote was fair and accurate. Work was done as scheduled and I was always updated on status. The shop is clean and the staff is friendly. I will use this shop again in the future. |
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We've been coming here for years and have never been disappointed. I came in for a tune up and confessed I tried to fix my glove box and (surprise) made it worse. I also had a cabin filter on the seat I told them not to worry about because I was going to install it myself (ha!). I picked up the car and they had taken care of both at no charge. The bills have never been over the estimates and the vehicle has always been ready in a timely manner. Kevin and his crew appear to have gone above and beyond when it comes to customer satisfaction. Thanks, guys! Rhonda |
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Southwest is the best, quality, honest service. Always great to deal with them! |