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Southwest Auto Service
2703 - 14th SW
Calgary, AB T2T 3V2
51.030279 -114.095174
4.86/5.00 average rating
474 reviews
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Always above and beyond level of customer service, professionalism, integrity, and proficiency. I can?t say enough about the consistent satisfaction that Kevin, Jordan, and everyone on this team deliver no matter how large or small the job. From day one I?ve been treated with the kind of respect and thoughtful consideration rarely seen in any industry with this level of consistency. Thank you Kevin for truly being an invaluable member of the community, for the gracious, timely, honest and more than fair work you do, and for setting such a high bar with the example you set; the world needs more people just like you.
Had engine issue over Christmas holiday period. Southwest Auto Service people were polite, helpful and fast in promptly repairing my vehicle. Very good experience. Thumbs up.
Excellent customer service. We are extremely pleased with the work completed on our vehicles.
You know I'm well satisfied when I recommend a service to a work colleague and she has just stopped by my desk to thank me for the recommendation because she is also happy with the service she received!
I was a loyal patron of the closest neighbourhood competitor for many years, but unfortunately had a disappointing experience which broke my confidence and led me to take the recommendation of a family friend to give Kevin and his team a call. Needing to ensure my car was highway ready with now very short notice, I let my friend take the car with her to inquire about an appointment at Southwest Auto Service on 14th street SW. Kevin looked at the calendar?he was booked solid all week but rather than brush us off, he instead stayed past closing and did the work himself, on the spot. This above-and-beyond customer service experience set the tone for the subsequent years I?ve now been a loyal and confident customer; he absolutely takes his direct and transparent approach to business very seriously and has always met the high bar he sets for himself and his team. When last I came in and discovered a much larger job was needed then time permitted in the day, my stress was compounded by the fact I?d be without transportation and forced to lose a day?s income. Kevin felt my anxiety, heightened as a single parent supporting two kids on very little as it was, and doubled up on manpower to surprise me with the early return of my vehicle. This gesture was completely unnecessary?he?d made no error needing remedy?but greatly appreciated, and speaks to his character and integrity. I hope we are fortunate enough to have this stellar team in the neighbourhood for many years to come. Thank you for being such a valuable member of our community Kevin!
Always efficient, kind and honest!
Good, honest service!
Great friendly, efficient service!
needed an estimate on a part for my ford escape......the part was obtained from ford and installed along with an oil change in under an hour and a half.... late on a Friday afternoon. It was so nice not to have to schedule an appointment and make another trip back to have the part replaced. Southwest Auto guys are the best! Thank you so much
Good place to get you're out of province inspection done.
Excellent work, within estimate, on time.
Very impressed with the quality of the work done to my vehicle, and even more impressed with the kindness of the staff. Thank you Southwest Auto! I will be returning in the future.
They care about quality of work. They have keeping my car running and I have always been happy about the service offered.
Incredible service! I?ve been taking my car here for years and have complete trust in the Southwest Auto team. From an out of province inspection, to oil changes, to a head gasket replacement - these guys do it all! Professional, friendly and quality service.
As always, great service and local!
Good service. Very helpful explaining everything that was needed before performing the work.
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near by local auto car shop
2703 - 14th SW
Calgary, AB T2T 3V2
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